Legal

Refund and Cancellation Policy

Last updated: October 7, 2026

1. Hosting plans: 72-hour refund

• If you ask within 72 hours of being charged for a hosting plan, we refund the full amount of that charge.
• The plan then ends, and its website files and mailboxes are removed.
• Refunds go back to the original payment method through Stripe. Your bank may take several business days to show the refund.

2. Cancelling a hosting plan

• You can cancel anytime.
• After the 72-hour refund window, your service keeps running until the end of the year you already paid for. Then it stops and is not renewed.
• We don’t give pro-rated refunds for the unused part of the year after the 72 hours.
• Download any website files and email you want to keep before your service ends.

3. Automatic renewal

• Hosting plans renew automatically every year at the published price for your plan, charged to the payment method on file.
• Checkout shows the full yearly price and these renewal terms before you pay.
• We email you 30 days before each renewal, with the renewal date and price.
• To stop a renewal, cancel before the renewal date.

4. Domain registrations

• Domain registrations are non-refundable once the domain is registered. The registration is completed with the registry right away and can’t be reversed.
• Domains are billed separately from hosting plans, and cancelling a hosting plan doesn’t cancel a domain.
• For expiry, renewal and redemption, see section 8 of our Terms of Service.

5. Other services

Any other service we offer will have its own refund terms, listed in this section before you can buy it.

6. How to ask for a refund or cancel

• Email hello@digital-market-club.com from the email address you used at checkout.
• Tell us the plan or domain, and whether you want a refund (within 72 hours) or a cancellation.
• For a refund, the time we receive your email is what counts for the 72-hour window.
• We confirm the refund or cancellation by email.

7. Your legal rights

Nothing in this policy limits any right you have as a consumer under applicable law. This includes the Consumer Protection Act, 2002 (Ontario) and Quebec’s Consumer Protection Act. If the law gives you a right to cancel or a refund beyond what this policy offers, you keep that right.